899 bdt Privacy Policy
This policy explains in full how your personal information is collected, why it is used, and how it is kept secure.
Introduction and Scope
899 bdt ("we", "our" or "the platform") places the highest importance on protecting the personal information of its users. This privacy policy applies to all 899 bdt digital services, including the website 899-bdt.cam, mobile applications, live chat support, and account-related communications.
This policy tells you what information we collect when you register at 899 bdt, make a deposit, place a bet, or contact our support team — how that information is used and what steps we take to protect it.
By using our services you are considered to have accepted the terms of this privacy policy. Please read this policy alongside our Terms and Conditions, which together form the complete legal framework governing the relationship between you and 899 bdt.
The term "information" used in this policy refers to any data that can directly or indirectly identify you as an individual.
Information We Collect
899 bdt collects only the information necessary to operate its services. Collecting excessive or irrelevant information goes against our policy. The categories of information we may collect are described below:
2.1 Identity Information
- Full name (first and last name)
- Date of birth (for age verification)
- National ID or passport number (for account verification)
- Copy of photo ID (where applicable)
2.2 Contact Information
- Email address
- Mobile number
- Residential address
2.3 Financial Information
- bKash, Nagad, or Rocket number, or bank account details (for deposits and withdrawals)
- Transaction history and amounts
- Wallet balance and bonus activity
2.4 Usage Information
- Betting history, preferred games, and playing patterns
- Login times and session duration
- Browser type and device information
- IP address and approximate location data
How We Collect Information
899 bdt collects user information through several methods. Each method is transparent and conducted in accordance with applicable law.
3.1 Information You Provide Directly
Information is collected directly when you open an account at 899 bdt, fill in a form, make a deposit, contact the support team, or submit documents for identity verification. Providing this information is entirely your decision, though some services may not be available if certain information is not provided.
3.2 Automatically Collected Information
When you browse our platform, certain information is automatically collected through technical means. This includes your device type, operating system, browser details, page visit times, and navigation sequence.
3.3 Information from Third Parties
In some cases we may receive information through payment processors or identity verification services. In these cases too, we only accept information that is necessary and relevant.
How We Use Information
899 bdt uses collected information only for specific, lawful, and clearly defined purposes. We never misuse information.
4.1 Account Management
Basic details such as your name, email, and mobile number are used to create, secure, and manage your account.
4.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is also needed to enforce the minimum deposit of ৳500 and minimum withdrawal of ৳1,000.
4.3 Identity Verification and Fraud Prevention
Identity information is verified to ensure account security and prevent unauthorised activity.
4.4 Customer Support
Our 24/7 live chat and email support team may access your account information to resolve your issues quickly. Support is provided in both Bengali and English.
4.5 Relevant Communications
Your contact details are used to inform you about new bonus offers, game updates, security alerts, or important service changes. You may request to opt out of such communications at any time.
4.6 Responsible Gaming Monitoring
We analyse betting patterns and transaction history to identify potentially harmful behaviour and provide assistance where needed. Detailed guidance on this is available in the 899 bdt Responsible Gaming section.
Data Storage and Security
899 bdt has adopted industry-standard technical and organisational measures to ensure the security of your information.
5.1 Encryption Technology
All data transfers on the website are secured through SSL (Secure Socket Layer) encryption. This ensures that your personal and financial information cannot be read or altered by third parties while being transmitted over the internet.
5.2 Data Retention Period
Information is retained for as long as your account is active and for any further period required under applicable laws and regulations. When an account is closed, unnecessary information is deleted; however, financial transaction records are kept for a prescribed period.
5.3 Access Controls
Only authorised staff who need the information to carry out their specific duties may access your data. All staff are bound by confidentiality agreements.
Our servers undergo regular security audits and the latest cybersecurity technology is used to protect stored data.
Sharing Information with Third Parties
899 bdt does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in specific circumstances necessary for operating the service:
6.1 Payment Service Providers
Necessary transaction information is shared with payment services such as bKash, Nagad, Rocket, and banks to process deposits and withdrawals. These partners also handle information under their own privacy policies.
6.2 Technology Service Providers
Technology companies that assist in operating the platform — such as hosting providers or security audit firms — may access information only under contract and within a limited scope.
6.3 Legal Obligations
We will comply with legal obligations if we are required to disclose information under applicable law in Bangladesh or by a valid directive from a competent authority. In such cases we provide only the information that has been requested.
Cookies and Tracking Technologies
The 899 bdt website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our platform function more effectively.
7.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, page navigation, and security features. Disabling these cookies may prevent the site from working properly.
7.2 Analytics Cookies
Analytics cookies are used to understand how users interact with the site. Data from these cookies is analysed in aggregate form and no individual is directly identified.
7.3 Cookie Management
You can control cookies by changing your browser settings. However, disabling certain cookies may prevent some features of the website from working.
User Rights
You have specific rights over your personal information. 899 bdt respects these rights and helps you exercise them.
8.1 Right to Access
Contact us if you wish to know what information we hold about you. We will provide the information within a reasonable time.
8.2 Right to Correction
If your profile contains any incorrect or incomplete information, you may request a correction. This can be done through your account settings or directly through our support team.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, financial and transaction data must be retained for a set period as required by applicable law.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may unsubscribe at any time or notify our support team. Important service-related communications will continue.
To exercise your rights or learn more about our privacy policy, visit our FAQ section, where detailed answers to common questions are provided.
Privacy of Minors
All 899 bdt services are strictly for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Age is verified at registration and reconfirmed through ID documents where necessary. If we become aware that information from a minor has been collected by mistake, that account will be closed immediately and the relevant information will be deleted.
If you become aware that someone under the age of 21 has opened an account on our platform, please notify our support team immediately.
Policy Changes
899 bdt may update this privacy policy due to business needs, changes in technology, or legal requirements.
For any significant change, we will notify affected users by email and clearly display the update date on the website. For minor changes, only the website may be updated.
Continued use of 899 bdt after a policy change will be considered acceptance of the revised policy. We therefore recommend checking this page regularly.
Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
Support is available in Bengali and English, 7 days a week, 24 hours a day.
Queries sent to our privacy team are generally responded to within business days. For urgent matters, contact us directly via Live Chat.
To learn more about 899 bdt, visit our About Us page.