Responsible Gaming — A Guide to Safe and Healthy Entertainment

899 bdt believes that betting and casino games are a form of entertainment — not a solution to financial problems. On this page you will learn how to set your own limits, recognise signs of a problem, and get help when needed.

For ages 21+ SSL Secured 24/7 Support Bengali and English Support
21+

All casino games, slots, and sports betting services at 899 bdt are available to persons aged 21 and above only. Minors are strictly prohibited from opening accounts and playing games. Keep your account details secure from younger members of your household.

Betting and playing casino games is a normal form of entertainment for many people. However, it stays enjoyable only when kept under control. At 899 bdt we want you to always stay in control of your budget and time. Our Terms and Conditions set out in detail the circumstances under which an account may be suspended or closed and what your rights are.

If at any point during play you feel you are spending more than your set budget, or you are repeatedly placing bets to try to recover money you have lost — these may be warning signs. In such situations, it is wise to use 899 bdt's self-limit and self-exclusion tools.

Under our Privacy Policy, your personal information and gaming history are kept fully secure. This privacy is maintained while processing any responsible gaming requests as well.

Your Safety Tools

899 bdt provides several effective tools to help you stay in control of your gaming. These tools can be activated by informing the support team via live chat or email.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately; a waiting period applies before it can be increased.

Time Limit

Set a daily time limit for how long you play. Once the specified time is reached, the session pauses automatically so you do not spend more time than intended.

Temporary Break

If you want to take a break for a few days, suspend your account for a set period. Breaks of 24 hours up to six weeks are available.

Self-Exclusion

Requesting long-term self-exclusion allows your account to be closed for a minimum of six months or permanently. Any attempt to open a new account during this period will also be cancelled.

View Gaming History

Log in to your account at any time to view your deposit, withdrawal, and betting history. This is a straightforward way to understand your own spending patterns.

Contact Support

For any questions related to responsible gaming, get support in Bengali 24/7 via live chat or email. Our team is always here for you.

Warning Signs of a Problem

If you notice any of the following signs in yourself or someone you know, consider seeking help.

Repeatedly placing bets to recover lost money, spending more each time.
Borrowing money from family or friends to gamble, or spending money in secret.
Trying to stop playing but returning repeatedly and being unable to control yourself.
Prioritising gaming over work, family, or studies and withdrawing from social relationships.
Lying to family or friends about your gambling, hiding it, or becoming angry when it is mentioned.
Playing not just to win money but to escape stress, loneliness, or depression.
Gaming disrupting normal daily activities — eating, sleeping, working.

Remember

Acknowledging the problem is the first step toward a solution. If you notice even one of the signs above, do not delay in seeking help.

  • Gaming is for entertainment, not a source of income
  • Never bet beyond your budget
  • Avoid placing large bets on impulse
  • Taking regular breaks is a sign of healthy habits

Core Principles of Responsible Gaming

The safety of every member at 899 bdt is our highest priority. We want you to follow a few simple principles. First, before you start playing, decide how much money and how much time you will spend — and end the session when you reach that limit. Straying from this plan can be the beginning of a problem.

Second, keep in mind that every game depends on chance — there is no guarantee of winning on the next bet. Third, avoid betting while under the influence of alcohol or when under mental stress. Decisions made with a clear head are always better.

If you have any questions about your own gaming habits, our FAQ page has answers to common responsible gaming questions. You can also ask directly via live chat.

We take the protection of minors very seriously. If there are children or teenagers in your home, keep your device and account secured with a strong password. Ensuring that younger members of your household cannot access games on 899 bdt is your responsibility as well.

Where to Get Help

You do not have to face a gambling problem alone. Get support from the sources below.

899 bdt Live Chat

Bengali support available 24 hours a day, 7 days a week. Any request for self-exclusion or limit setting is processed immediately.

Email Support

Send responsible gaming requests with full details by email. You can get in touch in either Bengali or English.

Family and Friends

Talk to a trusted family member or friend. Support from people close to you can make a big difference in overcoming a problem.

Professional Advice

Consult a mental health professional or counsellor. Both government and private mental health services are available in Bangladesh.

Practical Tips for Safe Gaming

Do these things before you play

  • Set a maximum budget in advance and make sure it comes from money you can afford to spend, not from essential expenses
  • Use a clock or phone alarm to set how long you will play
  • Activate a deposit limit to avoid unexpectedly large spending
  • Avoid playing when you are tired, under stress, or feeling low
  • Always keep in mind that gaming is entertainment, not investment

Avoid these mistakes

  • Placing large bets to "recover" lost money — this only increases your losses
  • Betting beyond your budget in the hope of winning more after a win
  • Playing with borrowed money or funds set aside for bills
  • Hiding your gambling from family or friends
  • Playing for long stretches without taking a break

Protection of Minors

899 bdt strictly enforces that no one under the age of 21 may participate in any form of gaming on this platform. Age is verified at the time of account registration.

If you have younger siblings or children at home, the following steps are recommended:

  • Never share your account password with anyone
  • If your 899 bdt account is logged in on a browser, log out after use
  • Activate parental controls on your smartphone or tablet
  • It is best not to discuss gaming in front of children
  • If you have any concerns, let 899 bdt support know — we will take action immediately

If you have concerns

If you suspect that a minor has used your account, notify us immediately via live chat. We will review the account quickly and take the necessary steps.

Questions About Responsible Gaming

To activate self-exclusion, contact 899 bdt via live chat or email and submit your request. You can specify how long you want to be excluded — options range from six months to permanent closure. The exclusion takes effect as soon as your request is received.

Lowering a limit takes effect immediately. However, a waiting period applies before a limit can be increased — this rule protects you from making impulsive deposits against your better judgment. Contact the support team for details.

You are given the opportunity to withdraw your remaining balance before self-exclusion is activated. Withdrawals from 899 bdt can be made via bKash, Nagad, or Rocket. Processing is usually completed within 15 minutes to 2 hours.

The account holder must submit the request in person, as identity verification is required. However, if you are concerned about a family member, contact our support team — we will advise on the best course of action for the situation.

The same solution does not apply to everyone. For some, a temporary break and setting limits is enough, while others feel the need for a long-term or permanent break. A professional counsellor can assess your situation and give the right advice. The 899 bdt support team will help you choose the right tools.

Age is verified at the time of account registration. If there is any suspicion about an account, 899 bdt reserves the right to investigate and close the account if necessary. We make no compromises on protecting minors.